- Efficient semantics-based search: Instead of superficial keyword matching, the system searches for semantically similar content using vectorization.
- Relevance plus timeliness: The data set is dynamically expanded – new documents are immediately available. This significantly increases the precision and timeliness of answers (RAG principle).
- Use in assistance scenarios: Activate knowledge bases in assistants to make company-specific knowledge directly usable.
Knowledge Bases
A list of all your knowledge bases. Use the search field to find a knowledge base by name or select from the alphabetically sorted list. You will see:- Name of the knowledge base
- Number of documents in the knowledge base
- Upload status of the knowledge base (Online / Offline)
- Action: “Edit” -> Edit knowledge base
- Action: “Trash” -> Delete knowledge base
Create and edit knowledge bases
1
Click on New Knowledge Base
2
Give the knowledge base a name
3
Describe the purpose and contents of the knowledge base (optional)
4
Upload documents
- Drag & Drop: Drag documents into the “Drag & Drop” area
- File Browser: Select the documents in the file browser
5
Selected documents
- Upload status: green: fully processed / orange: processing / red: error
- X: Remove document from the knowledge base
6
Click Create Knowledge Base or Save after editing
7
Add knowledge base to assistant
- Activate the knowledge base for one or more assistants (see Global Assistants)
