Skip to main content
Home > “Admin Menu” > “Service Status”

​
Service Status

The dashboard provides administrators with a central overview of the usage, availability, and possible error messages of the AI services in use.
For the check, a small number of test tokens is sent to the respective AI service and the response is evaluated. These test tokens may incur costs charged by the AI service provider. Under Home > “Admin Menu” > “General”, service status checks can be enabled and the check interval can be configured.
You can define which AI services should be monitored in the model settings.

​
Services with Errors

  • AI Service Name
    The name of the AI service
  • Service Type
    The type of AI service: chat, voice, or embedding model
  • Tag
    The tag of the AI service
  • Status
    The current status of the AI service
  • Health
    The ratio of successful requests to error messages from the last four checks
  • Checked At
    When the AI service was last checked
  • Model Statistics
    Statistics and error messages of the checked AI service
  • Check Now
    Starts a new check of the AI service
  • AI Service Dashboard
    The dashboard of the AI service with status, token usage, test history, execution time, and error messages